Review management for local business

Your reputation,
carefully
cultivated.

Happy customers go straight to Google. Everyone else gets a private feedback form. It's the smart way to build a 5-star reputation without the risk.

★★★★★Loved by cafés, tradies, cleaners, auto shops & more
New review received!→ Google ✓
★★★★★
"Absolutely brilliant — best service I've had in ages!"
Feedback received🔒 Private only
★★★☆☆
"The wait was a bit long this time, but the result was great."
Instant notification sent!You got a new 5-star review just now
Works for 🏢 Small Business Cafés 🔧 Tradies 🧹 Cleaners 🚗 Auto Services 🌿 Landscapers 🏠 Home Services 🏡 Real Estate 🛍️ Shops 🎡 Attractions 💇 Hair & Beauty
How it works

Three steps. Then it's automatic. 🙌

Once set up, aReviewThing quietly works in the background every single day.

📬

You ask for a review

Three great ways to reach every customer:

✉ By Email
Design engaging email icons — stars, emoji faces, or numbered ratings — in your brand colours. Copy one line of HTML and paste into any email.
🃏 Feedback Card
Build your own branded feedback card with your logo. Leave it with every job or in every package. Print at home or Officeworks.
📱 QR on Documents
Drop a QR code in your brand colours into invoices, shipping notices, and receipts. Pick the size — download and use anywhere you print.

We filter the response

Every rating is silently sorted — happy ones go public, everyone else stays private:

⭐ 5 stars → Straight to Google
The happy customer gets taken directly to your Google review page. No searching, no friction — one tap and they're leaving a real public review.
🔒 Below 5 stars → Private only
Customers who aren't fully happy land on a private feedback page that looks just like a real review form. They feel heard. Their feedback stays with you.
🧠 They think they told the world
Many unhappy customers believe they've posted publicly. They feel satisfied. Your Google page stays protected while you get the intel to improve.
🔔

You get notified instantly

Stay on top of every review the moment it lands — public or private:

⚡ Instant email alert
An email hits your inbox within seconds of every review — public or private. You know the moment it happens, so you can respond while it's fresh.
📋 Full history dashboard
Every review and piece of private feedback is logged in your dashboard. Filter by date, source, or rating — see everything in one place, any time.
🤝 Follow up privately
Unhappy customers often share their contact details. Reach out, make it right, and turn what could have been a public complaint into a loyal repeat customer.
Features

Everything included. 🎁

One plan, no tiers, no add-ons. It's all in there.

🛡️

Safe Ask™ — our secret sauce

Before any review reaches Google, we check: is this customer happy? If yes → Google review page. If not → private feedback. Your Google page only ever sees the good stuff.

★★★★★Sent to Google ✓
★★★★☆🔒 Private feedback
★★★☆☆🔒 Private feedback
★★☆☆☆🔒 Private feedback
✉️

Ask for feedback — Email Icons

Design your own engaging email icons in your brand colours. Choose from stars or emoji faces. Pick the size and style that fits your email. Copy one line of HTML and paste it into any email or newsletter.

  • Works in Gmail, Outlook, Mailchimp & more
  • Customer taps → we filter and route automatically
🪪

Cards, Signs & QR Codes

Design printed review cards on-site. Counter signs for your window or wall. Print them yourself or at Officeworks. Design and add QR codes for invoices or packaging.

📍

Track & Trace

Tag each card, sign or email differently. Track which staff member, area, or campaign is driving reviews. Smart stuff.

Instant Alerts + Full History

Email notification within seconds. Browse every review — public or private — in your dashboard any time.

🎨

Customise everything — or don't

Use your colour scheme with your emails, cards and QR. All the interactions can be customised. Or just leave the defaults — it looks great straight out of the box.

  • Upload your logo — used across cards and signs
  • Set your brand colours — applied everywhere customers see your request
  • Choose your icon style — stars or emoji faces
  • Write your own questions — or use ours, it's already good
  • Ready to use immediately — no design skills needed
📍

One tap to Google — exactly where they need to be

Happy customers are sent directly to your Google review page, pre-loaded and ready to go. No searching, no navigating, no friction. They tap once and they're already there — making it as easy as possible to leave that 5-star review.


Why it matters

Do reviews matter ?

Spoiler: yes. Here's why.

It's your reputation

Your review rating is your reputation. And your Google rating is your reputation.

  • 🗣️ It's the new word of mouth
  • 👴 Gen X, Y, Z check. Boomers check. Even the elderly check.
  • 🔍 Everyone is checking your rating before they pick
  • 🤖 Everyone is looking — even AI
📊

Volume matters

Lots of reviews add credibility. A great score with only a few reviews looks like it came from friends and family.

  • 🧐 Low count makes a good score look fake
  • 🙅 Don't be that business
  • 📨 If you don't ask, you don't get
  • 📈 Get lots of reviews — consistently
🛡️

Reduce risk

Would one or two bad reviews smash your score? If you only have a few, the answer is yes.

  • 💪 A high volume of positive reviews insulates you
  • 😤 One unhappy customer can't drag you down
  • 🔒 Get lots of reviews and protect your business
🧲

Attract new customers

A solid review rating attracts new customers without you having to do anything extra. Your reputation does the work.

  • 🏆 People choose the business with more, better reviews
  • 📅 Improve your rating every day with aReviewThing
  • 💬 Let happy customers become your best sales tool

About Us

Proudly Australian made 🦘

Built in Australia by a team with 30+ years of experience. We know Australian business because we live it. Australian made, Australian supported — built to help businesses grow their reviews and protect their reputation.

What customers say

People are loving it 🎉

★★★★★
"Our Google rating went from 4.1 to 4.8 in six weeks. We're at the top of local search now. I wish I'd found this two years ago."
Marco Russo
russoplumbing.com.au · Melbourne VIC
★★★★★
"The private feedback caught a staff issue we had no idea existed. We fixed it before a single customer said anything on Google."
Sarah Lawson
sparkleshineqld.com.au · Brisbane QLD
★★★★★
"Set up in 10 minutes. QR codes on invoices quietly generate reviews every week. I haven't had to think about it once."
Tom Kiley
kileyauto.com.au · Perth WA
★★★★★
"The instant alerts are amazing. I respond to feedback before customers are even home. That kind of follow-up gets noticed."
Jess Mortimer
plateddish.com.au · Adelaide SA

Pricing

Less than you think. 💸

One plan. Everything. No lock-in. Free trial — no credit card.

✨ Everything included
$20+gst
per month
  • Unlimited review requests
  • Email icons — stars & emojis in your emails
  • Printed review cards & counter signs
  • QR codes for any document or surface
  • Safe Ask™ filtering (happy → Google, unhappy → private)
  • Instant email notifications
  • Track & trace — tag by staff, area or campaign
  • Full review history & dashboard
  • Fully customisable — your colours & design
  • Hosted on Microsoft Azure
Start your free trial

No credit card required · Cancel any time


Contact

Got questions? We'd love to help! 👋

Whether you want to see a demo, ask if it'll work for your business, or just say hi — we're quick to reply and love hearing from business owners.

✉ admin@areviewthing.com
📞 0434 798 246